Return & Exchange Policy

www.formenstudio.com supports returns and exchanges within the United States and internationally, ensuring peace of mind.

1. Return Period
All returns must be submitted within 30 days of receipt.
Returns received after 30 days will not be accepted.

2. Return Requirements
Returned items must meet the following requirements:
Original packaging and labels intact
Unused or undamaged
With the original invoice or proof of purchase.

3. Non-Returnable Items
Items damaged by human error or misuse

4. Refund Process
Once your return request is approved, please ship the item to the designated return address.
Refunds for domestic returns will be processed within 5–7 business days of receipt.
Refunds for international returns will be processed within 10–15 business days of receipt and will be refunded to the original form of payment.
Original shipping charges and international customs duties are not refundable (unless there is a quality issue with the item).

5. Exchange Process
If the product has quality issues or is damaged during shipping, you may request an exchange.
Please contact customer service by email or phone with your order information and a description of the product issue.
The exchanged product will be reshipped based on stock availability, and shipping costs will be borne by our company.

6. Shipping Policy
Domestic return and exchange shipping costs are the customer's responsibility (if not related to quality issues).
International return and exchange shipping costs are the customer's responsibility (if not related to quality issues). Returns due to quality issues or shipping damage will be borne by our company.